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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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00f_isn00b

March 18, 2026

5  out of  5
rating by 00f_isn00b
"I have had a wonderful experience every time I've been here. They are helpful and considerate and make me feel appreciated as a customer!!!!"
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Sharon Coleman

March 17, 2026

5  out of  5
rating by Sharon Coleman
"Statefarm agents were very helpful and courteous."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Jennifer Reynolds’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in PIKEVILLE ."
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Justin Mudge

March 16, 2026

5  out of  5
rating by Justin Mudge
"Absolutely amazing customer service, and they have done everything they could to get me the lowest auto insurance rate possible."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in PIKEVILLE to know that you had such a wonderful experience with us here on State Farm Agent Jennifer Reynolds’s Team."
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Ryan Mattingly

March 13, 2026

5  out of  5
rating by Ryan Mattingly
"Very satisfied"
We responded:
"Ryan, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Jennifer Reynolds’s Team—we are always here to help!"
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Jimmy Mullins

March 13, 2026

5  out of  5
rating by Jimmy Mullins
"Done an awesome job and saved me over 70.00 a month on my auto insurance"
We responded:
"Thank you so much for the 5-star rating, Jimmy! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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Matthew Phillips

March 13, 2026

5  out of  5
rating by Matthew Phillips
"👍🏻👍🏻👍🏻 Great service and staff!"
We responded:
"Thank you"
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Jaime Neal

March 13, 2026

5  out of  5
rating by Jaime Neal
"Always very helpful and great to work with!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Gerri Kinder

February 25, 2026

5  out of  5
rating by Gerri Kinder
"Owner & staff are friendly, courteous & professional. State Farm offers reasonable prices (lower for me) with comparable coverage as other insurance companies. When help is needed, State Farm is there."
We responded:
"Gerri, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Jennifer Reynolds’s Team here in our PIKEVILLE office. "
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Linda Wright

February 23, 2026

5  out of  5
rating by Linda Wright
"Polite and informative conversation"
We responded:
"We appreciate your review, Linda. We are so happy that you had such a wonderful experience with State Farm Agent Jennifer Reynolds’s Team here in PIKEVILLE ! "
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Gail Lewis

November 15, 2025

1  out of  5
rating by Gail Lewis
"Farm bureau saved me lots of money on my car insurance. Not only that they treated my wife and I with respect. I will highly recommend them to anyone."
We responded:
"Sorry Ms. Lewis. We at Jennifer Reynolds State Farm don't have a business relationship with you and haven't quoted your insurance. I'm not sure why you left this review on my site? "
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Lisa Mullins

November 7, 2025

5  out of  5
rating by Lisa Mullins
"State Farm is great ! Saved me a bunch of money. Great customer service. Awesome bunch of people!"
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TheBurch57

November 3, 2025

5  out of  5
rating by TheBurch57
"It was effortless!!! Gave great quot saved me 400.00 on car insurance and 300.00 on home owners insurance"
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Madison Meade

October 15, 2025

5  out of  5
rating by Madison Meade
"Jordan made the process super easy and State Farm always has the best rates for my family!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Ollie Sexton

March 14, 2025

5  out of  5
rating by Ollie Sexton
"The service and rates was great would recommend"
We responded:
"Thank you Ollie. We love doing business with you!"
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Abby Newsom

March 5, 2025

5  out of  5
rating by Abby Newsom
"Wonderful staff ! Always super helpful, I wouldn’t go anywhere else !"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Joe

February 13, 2025

5  out of  5
rating by Joe
"Jordan and Jennifer have been fantastic to work with. They have gone above and beyond in answering all our questions and making the change from other companies to them. Now everything is under one local agency with a lot of savings and same coverages. Jordan was phenomenal in being available and walking us through the process. I cannot recommend them enough."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Wada Meade

February 12, 2025

5  out of  5
rating by Wada Meade
"Every time I have stopped by the office the staff has been exceptional. Everyone has been pleasant and shown concern for my needs with excellent customer service. Not only did they save me some money but I feel confident that my insurance needs have been exceeded. Have highly recommended to several friends and family."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Kaitlin Keating

January 17, 2025

5  out of  5
rating by Kaitlin Keating
"Got great service from everyone and they were able to lower my car insurance from a different insurance company by 100.00!"
We responded:
"Thank you so much. We appreciate your business and hope you will be our customer for a long time!"
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Evan Sykes

January 9, 2025

5  out of  5
rating by Evan Sykes
"After being cancelled by an agency I had loyally been with 4 years, this agency went above and beyond to help me with every detail for my business policy. I own a flower shop- it’s an odd business that can be hard to capture every detail of. Jordan and the rest of the team actually informed me of things even I had not thought to insure. I now feel peace knowing that I am protected by honest, reputable people working for a wonderful company. I was informed of every aspect of the process, with many options being presented to me. I would recommended the Jennifer Reynolds State Farm Agency to anyone."
We responded:
"Thank you so much for your wonderful review and your confidence in me and my staff. We appreciate you!"
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Jeremy Adkins

December 16, 2024

5  out of  5
rating by Jeremy Adkins
"Always easy to work with. Answers my questions and concerns. Good product recommendations. I was not pressured or oversold. Thanks"
We responded:
"Thanks Jeremy, we appreciate you!"
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Shannah Sullivan

November 21, 2024

5  out of  5
rating by Shannah Sullivan
"We worked with switching our insurance policy over to State Farm with Jordan Mullins. He was amazing. I was really nervous about changing providers because I had been with my previous provider for 16 years. Jordan explained everything so throughly and helped us feel confident in our choice. Can not say enough wonderful things about this young man who helped us."
We responded:
"Thank you Savannah! We appreciate you!"
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Darrell Tackett

November 1, 2024

5  out of  5
rating by Darrell Tackett
"We've had our home insurance with Jennifer for over 20 years. Nice friendly people always willing to help with any questions."
We responded:
"Thank you Darrell we appreciate you so much! Thank you for being our customer!"
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Candi Ratliff

May 21, 2024

5  out of  5
rating by Candi Ratliff
"Yall need to go with state farm! They are an amazing company and will help you with anything you would need! Great people!!"
We responded:
"Candi, we are pleased to hear that you had an amazing experience with State Farm! Our team is dedicated to providing exceptional service and assistance with all your insurance needs. Thank you for choosing us! Jennifer Reynolds - State Farm Insurance Agent, Pikeville, KY"
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Phil Tipton

May 9, 2024

5  out of  5
rating by Phil Tipton
"Best insurance agent ever!"
We responded:
"Phil, I'm thrilled to hear that you consider me the best insurance agent ever! I'm pleased that you had a positive experience with our service. Thank you for your kind words, and I look forward to assisting you with your insurance needs in the future! - Jennifer Reynolds - State Farm Insurance Agent, Pikeville, KY"
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Eileen Reitz

April 18, 2024

5  out of  5
rating by Eileen Reitz
"The Staff was very friendly and helpful. Made changing my insurance over very easy!"
We responded:
"We appreciate you so much. Thank you for your review"